FREQUENTLY ASKED QUESTIONS

GET YOUR ANSWERS HERE

How do I contact The Center for Physical Rehabilitation?

Click here for more information.

Can I use a prescription from another physical therapy clinic, or come to your clinic if the doctor has recommended another facility?

Yes, by state law it is your choice as the patient as to where you receive treatment for physical therapy.

What should I expect on my first appointment?

Please arrive 10-15 minutes prior to your appointment time to check in. You will be introduced to your physical therapist and physical therapist assistant, who will be working with you throughout the course of your treatment. Plan on 1 hour for your first appointment and wear comfortable clothing you can easily move around in.  View our video for a firsthand look at your visit.

Should I bring my x-rays, MRI, etc.?

It's not necessary to bring the actual x-ray or MRI, but a typed report by the radiologist would be helpful.

Does insurance cover physical therapy?

Yes, we participate with most insurances. Click here for our list of accepted insurances

Do I need a prescription to come to physical therapy?

Yes, you need a signed prescription from your doctor. In the state of Michigan that includes M.D., D.O., D.P.M., D.D.S, or P.A.-C. We will work with your chiropractor through your primary care doctor on a referral basis as well.

What do I need to wear?

Clothing that gives access to the area being treated. Workout clothes are preferred. ie. T-shirts, shorts or running pants, comfortable loose fitting clothes.

Insurance Definitions

Deductible: A fixed dollar amount during the benefit period that an insured person is responsible for paying before the insurance carrier makes payment for covered services

Coinsurance: A form of cost sharing in a health insurance plan that requires an insured person to pay a percentage of medical expenses after the deductible has been paid (ie: 80/20 plan – insurance company pays 80% of the covered charges and the patient is responsible for 20% of the covered charges)

Copayment: A form of cost sharing in a health insurance plan that requires an insured person to pay a fixed dollar amount when a medical service is received.  The insurance carrier is responsible for the rest of the reimbursement.   (ie: $20 copay per visit)

Maximum out-of-pocket expense (MOP): Maximum dollar amount a group member is required to pay out of pocket during a year. Until the max is met, the carrier and the insured share the cost of covered expenses. After the max is reached the carrier pays all covered expenses up to a lifetime max.

Precertification: authorization to deliver a healthcare service that is issued before any service is rendered.