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about us

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The Center for Physical Rehabilitation has been setting the standards in physical therapy care in the Grand Rapids area since 1994. We are committed to the highest practice quality. Our team's goal is to anticipate and exceed expectations through vision, integrity and exemplary service all delivered with a caring smile.

Tracking Successful Outcomes (FOTO)

Our expectations are reaffirmed by tracking our outcomes with FOTO (Focus On Therapeutic Outcomes). This nationally recognized database is used at each of our facilities to establish patient functional baselines, assist with patient treatment plan and measure patient satisfaction. FOTO is one of four nationally accepted outcomes tools that The Center for Medicaid/ Medicare Services (CMS)Video Green Small uses for their Physician Quality Reporting Initiative (PQRI). FOTO tracks many statistics including average number of visits per episode, per diagnosis, functional recovery expectation and cost.

For the last two years The Center has been using this valuable measurement tool to monitor treatment plans and control costs to employers and third party providers. The Center is proud to be an industry leader, providing 100% transparency to all claim parties. Note: Using FOTO is NOT mandatory in the State of Michigan.

Category A Provider - Blue Cross/Blue Shield

We are a Category A provider for Blue Cross/Blue Shield and Blue Care Network. This status means we have greater clinical autonomy to perform our services with less paperwork. We are not required to be monitored based on our performance history. The data supports our claim that we provide high quality care with efficient delivery of our services at a cost effective price per episode.

Patient Satisfaction

Our FOTO patient satisfaction survey reveals that 99% of our patients would recommend us and felt very satisfied with their care. We take our quality assurance personally and have an established quality assurance committee to help guide us in our care.

Landmark Healthcare Statistics

Currently we are recognized by multiple insurance carriers, via Landmark Healthcare statistics, that we provide superior practice patterns at a lower cost per episode than the mean. In this age of health care, with the rapid changes from insurance companies and the high expectation for valued services, we are proud to display our results.

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Please click through the above three graphs to view landmark statistics on Priority Health, Blue Cross Blue Shield, and Blue Care Network.
 
For more detailed information regarding our care statistics, please contact us.