EDIT In Reply to the Owners Comments
You had ample time to discuss my care when I expressed my comments and concerns to your staff while I was in the building. I specifically told two of your therapists that I wasn’t improving and that I was getting frustrated. As stated before, their response was to simply dismiss my comments. If you don’t like that, think about training your staff better.
Original Review.
I have terrible neck and shoulder pain from working at a desk, so I came here seeking some help. After 6-7 visits and hundreds of dollars I was worse off than when I started.
Treatments included such groundbreaking techniques as waving my arms in a circle for 10 minutes, something I could do at home for free. I was tasked with pulling elastic bands but when I told my therapist I didn’t feel like it was isolating the muscle is was meant to, I was told to just keep doing it. My therapist also used their education to push on sore muscles, another thing I could do at home for free or at a spa for much less money.
Every time I expressed concern about my lack of progress, I was dismissed and told to stick with it. At the end of my last appointment I again brought up my lack of progress. I was told to “Find a way to sit at work that isn’t painful”. IF I COULD DO THAT I WOULDN’T HAVE SEEN A PHYSICAL THERAPIST IN THE FIRST PLACE!
I have no confidence in this location and will not be returning.